Terms of Service

Terms of Service

Last updated July 22, 2026.

Use of this website

By using this website or contacting SwiftSite Agency, you agree to use the site lawfully and not attempt to disrupt, damage, or gain unauthorized access to the site or its systems.

Quotes and service agreements

Website inquiries and estimates do not create a client relationship. The scope, deliverables, schedule, revision limits, fees, ownership terms, and acceptance criteria for each project are defined in the written proposal, invoice, statement of work, or service agreement accepted by the client. If a project agreement conflicts with these website terms, the project agreement controls for that project.

Payments and deposits

SwiftSite Agency accepts payments online and by invoice. Payment schedules and due dates appear in the applicable proposal, agreement, or invoice. Project deposits are non-refundable because they reserve production time and cover onboarding, planning, and initial work. Except where required by law or expressly stated in writing, payments for completed work, third-party purchases, and work already performed are non-refundable.

Cancellations and delays

Clients may request cancellation in writing. Any unpaid amount for work completed and non-cancellable third-party costs remains due. Client delays in providing content, access, approvals, or feedback may extend delivery dates. SwiftSite Agency may pause work or access to services when invoices are overdue or required client materials have not been provided.

Third-party services and costs

Domain names, hosting, premium plugins, stock assets, advertising spend, payment processing, scheduling tools, and other third-party products may be billed separately unless specifically included in writing. Third-party services are governed by their providers' terms, availability, and pricing.

Client responsibilities

Clients are responsible for providing accurate business information, timely approvals, lawful content, necessary access credentials, and any legal, licensing, accessibility, privacy, or industry-specific compliance requirements. Clients represent that they have permission to use all text, logos, images, data, and other materials they supply.

Intellectual property

Ownership and license rights are defined in the applicable project agreement. Unless otherwise agreed in writing, SwiftSite Agency retains ownership of its pre-existing tools, methods, templates, know-how, and reusable components. Third-party materials remain subject to their respective licenses.

No guaranteed results

SwiftSite Agency builds websites intended to improve clarity, trust, performance, and conversion paths, but does not guarantee search rankings, revenue, traffic, lead volume, advertising results, or uninterrupted availability.

Disclaimers and limitation of liability

The website is provided on an "as available" basis. To the fullest extent permitted by law, SwiftSite Agency is not liable for indirect, incidental, special, or consequential damages related to the website or services. Any limitation of direct liability will be governed by the applicable written client agreement and applicable law.

Governing law

These website terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any project-specific dispute process will be stated in the applicable client agreement.

Changes to these terms

We may update these terms as our services or practices change. The updated date above shows when the latest version took effect.

Contact

Questions about these terms can be sent to hello@swiftsiteagency.com or by calling (432) 279-1334.